Privacy Policy

Frequency Academy ("we," "us," "our") operates the website at frequencyacademy.com ("the Website"), the Frequency Academy Facebook application and Facebook Login integration ("the App"), and the member portal and email communications that support them. This Privacy Policy explains what information we collect, how it is used, and the choices available to you. It applies both to the Website and to the App.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically, and information we receive through the Facebook platform when you choose to use the App or sign in with Facebook.

• Information you provide. When you subscribe to our newsletter, submit an inquiry or practitioner-interest form, or purchase a product, we may collect your name, email address, the content of your message, and payment details handled by our payment processor.
• Facebook data. When you grant the App access or sign in using Facebook Login, we receive the information you authorize Facebook to share with us, such as your name, email address, and public profile information (for example, your profile photo). We only receive and use the specific data you agree to share and that is required to operate the features you use.
• Automatic data. We may collect technical data such as your IP address, browser type, and pages visited, and we use security and anti-bot measures (including Cloudflare Turnstile) to protect the Website.

2. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and personalize the Website and the App;
• Provide products, programs, and services you request, including course access and member portal features;
• Send you newsletters and announcements you have chosen to receive;
• Respond to inquiries and communicate with you;
• Process transactions and deliver purchased content;
• Protect against fraud, abuse, and security threats; and
• Analyze and improve our site, content, and offerings.

3. Facebook Application

The Frequency Academy App is designed to offer specific functionality we provide through Facebook. We do not collect or use your Facebook data for marketing purposes, and we never share your Facebook data with third parties. Your use of the App is subject to Facebook's terms and policies and to this Privacy Policy. To manage or revoke the permissions you have granted to the App, you can visit your Facebook settings and remove the App at any time.

4. How We Share Your Information

We do not sell your personal information. We share information only with trusted service providers who help us operate the Website and the App, including:

• Cloud providers and hosting (such as Vercel and Supabase) that store and serve the Website and member content;
• Email and CRM providers (such as Brevo) that manage communications and contact records;
• Payment processors (such as Stripe) that handle transactions — we do not store your full payment card details; and
• Security providers (such as Cloudflare Turnstile) that help detect abuse and protect the site.

We may also disclose information where required by law, to enforce our rights, or to protect the safety of our users or others.

5. Cookies and Tracking

We may use cookies or similar technologies to keep you signed in, remember preferences, and understand how the Website is used. Third-party services we use may place their own cookies. You may be able to disable cookies through your browser, though some features may not work as intended.

6. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may request to:

• Access, correct, or update your personal information;
• Delete your personal information;
• Opt out of marketing communications at any time by following the unsubscribe link in any email or by contacting us; and
• Revoke the App's access to your Facebook data through your Facebook settings.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable period.

8. Children's Privacy

The Website and the App are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date. Your continued use of the Website or the App after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Frequency Academy
Salt Lake City, Utah & Online
info@frequencyacademy.com